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Navigation problems EDGE 520Plus

I have had one problem after another with my device. Pairing it was the first problem and Garmin replaced it for me with a reconditioned one. I was all set to use it on a club ride today. It missed telling me about one quite important turn but then it just stopped navigating completely. It started again about an hour and a half later and 10 miles away (we had stopped for coffee). I was following a group so it wasn't a problem but I have no faith that the device will navigate me correctly if I am on my own or leading a group. I am so frustrated and can't think what can be the problem with it. It has recorded the ride accurately so it wasn't a signal problem. Any advice.

0 El_Dorado_Mike over 4 years ago

I had basically the same problem. Garmin is going to tell you there is a problem with your phone making a connection during your ride. In my case I found that this wasn't true. It was actually the version of Garmin connect I had on my phone. Search the forums for "revert" and see if going back to a previous of Connect clears up the problem.

0 Bedasek over 4 years ago

Yeah, It also happened to me once. Navigation just got stuck. Everything else fine tho.

Then maybe one hour later navigation picked up and worked okay.

0 6950879 over 4 years ago in reply to Bedasek

They are going to replace it again with another refurbished one. I used it in tandem with someone elses yesterday, mine missed most of the turns but the borrowed one was fine. I was then told to do a factory reset and then could not pair it again. Third time lucky. I have no idea why it never works for me.