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Live Tracking Stopped Working after Garmin Connect update on April 28th

pmannion9
over 5 years ago

Live tracking has suddenly stopped working.

Sends email .

Link loads map but says it cannot find the device location - Page will refresh etc...but  It never finds a location.

When I look at location services on my phone (Android) it is not showing that the Garmin Connect app has asked for a location request.

This was working fine until about two weeks ago and I am assuming it is an issue with latest garmin connect update.

Any help .....

PLEASE....

  • 0 over 5 years ago

    Known bug since Gcm 4.30. Revert to 4.29 until Garmin finds a solution, and turn off autoupdates.

  • 0 over 5 years ago

    Supposedly Garmin is working on the FIX.  I think they underestimated the severity of this feature not working.  Now, a lot of customers are coming out of the woodwork and noticing that this feature is on the fritz.  This feature gives my wife a lot of peace of mind while I'm out on a ride.  If it wasn't for this feature I would probably use something else.  I wish they would fix it soon.

  • 0 over 5 years ago in reply to El_Dorado_Mike

    Yes it is an absolute joke this has not been fixed and flagged up sooner. Like you say many people bought the product specifically for this feature.

    come on Garmin ..sort it out !!!