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Edge 520 not Communicating via Bluetooth with new Samsung Galaxy S10 (it worked with Galaxy S7)

Former Member over 5 years ago

> Edge 520 connected/communicated with previous Samsung Galaxy S7 ok.

> Forerunner 920XT worked with Galaxy S7 and still works with the S10

> The phone shows it’s paired with the Edge 520.

> The Edge 520 shows the Galaxy S10 in the Bluetooth settings list, but it’s status is disconnected.

> Garmin Connect mobile App says the Edge 520 is disconnected.

Troubleshooting, Actions Taken, Status

> Deleted Edge 520 from paired Bluetooth devices in phone.

> Deleted Samsung S10 from Bluetooth devices in Edge 520.

> Deleted Edge 520 from Garmin Connect mobile App.

> Deleted Garmin Connect mobile App from phone.

> Powered off and restarted Edge 520 and phone.

> Reinstalled Garmin Connect mobile App.

> Bluetooth pairing seems to work through the step of confirming the passcode.

> The phone shows it’s paired with the Edge 520.

> The Edge 520 shows the Galaxy S10 in the Bluetooth list, but it’s status is disconnected.

> Garmin Connect mobile App says the Edge 520 is disconnected.

0 Former Member over 5 years ago

I had problems connecting my S10 to the edge 520 when trying to connect directly through the two devices. Had same issues as what everyone else has described. I downloaded the Garmin App, selected the 520 edge then paired the two devices through the app first time with no problems so recommend trying that, should be fine.

0 Former Member over 5 years ago

My Android note 10 plug does not recognize garmin 520 device

0 Former Member over 5 years ago

Just had the same problem. You have to go into the Edge and disable the connection to your old phone, then try to set up from the start. Pair your Garmin Connect app on your phone to your device. Should set up right away. Hope this helps.

0 Former Member over 5 years ago

I have a similar issue. I have the Samsung galaxy s10 5G. Since about 6 weeks ago the live track stopped working and getting frequent phone disconnected from garmin error when out for a ride.

As the wife likes to use the live track feature for when I'm out (especially on longer rides) then I thought I'd try and fix this. So... after looking through the forums I thought I'd completely unpair phone and garmin, delete garmin connect, reset Bluetooth settings etc etc. Ive even reset Bluetooth cache on phone.

Problem is now the garmin connect app keeps saying pairing failed when I am trying to reconnect, despite the garmin connecting to the phone initially before disconnecting again.

Can anyone help as now I cant even use my garmin to upload rodes etc