adjemt - Please check your email for further clarification. We may need to escalate your problem but I will need some more information to do so.
Tony,
Same thing happened to me a few times when I was using GPS only (Firmware 12.1 & GPS 3.1).
I’ve since been using using GPS + Glonass and the problem seems to have disappeared.
Hope this helps.
Peter
Have had the same problem. It is intermittent. Garmin 520 just shuts off but not on every ride. Usually I can restart it but today it died again after the restart. And, really oddly, when I plugged it in it opened at the point in my ride - around 7k - where it shut down. I saved it to Strava and it showed that the ride had occurred 4 days earlier than today’s date.
I have now gone through 4. Garmin 520 - all generously replaced by Garmin Support - but I still have issues, yesterday my latest version of the 520 did it again.
hi Tony, Did you figure out why your Garmin was randomly shutting down? Mine is doing that and the software is up to date.
Same thing is happening to me. I bought my 520 edge plus just over a year ago and no problems until this season. It has done exactly what everyone has said previously...at least 4 to 6 times this season. Very, very frustrating. Not sure what to do. I would appreciate it if Garmin could advise specifically what I need to do.