Hi, I hope that someone can help.
I have factory reset my Edge 520 but it keeps turning off after 20 seconds when I connect my phone via bluetooth. Its fully charged. I turn it on, and can go through the full set up (not connecting accessories and bluetooth) and there are no issues. If I connect my phone with bluetooth no matter what the device is doing, it will turn off 20 secs later. This is true if idle or as if I set up to track a ride.
I have tried to see if I can format the device, but neither my mac or pc can detect the device when I plug it in. It can't be found by Garmin connect, and when its in mass storage mode, it doesn't appear and can't find it on disc utility.
any ideas how I can fix this on both counts? I wonder if fixing the computer connection issue will allow formatting to then resolve the bluetooth issue? Could it be anything related to Macafee virus software blocking it?
thanks
Stephen