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Cracked Screen; What to do?

Hi,

We have a Garmin 520 that suffered when we took a spill on our tandem; the glass is cracked, but it's otherwise perfectly functional.

Is this fixable for a reasonable cost, or should be be looking for a new head unit?

Thanks.

Mark

Top Replies

124Spider over 7 years ago +1

Well, I contacted Garmin, who have a program where they'll take your damaged unit and send you a reconditioned unit, for $99. That was acceptable.

All Replies

0 124Spider over 7 years ago

Well, I contacted Garmin, who have a program where they'll take your damaged unit and send you a reconditioned unit, for $99. That was acceptable.

0 Tpcorr over 7 years ago

Sounds like a pretty good deal. Was that 520 still in its one year warranty period, or was it out of warranty?

Tom

0 124Spider over 7 years ago

It was still under warranty, but the warranty doesn't apply to damage from a fall.

0 Tpcorr over 7 years ago

Do you think that same offer would apply to an out of warranty unit?

0 124Spider over 7 years ago

Yes; it was made clear to me that my warranty did not apply, because of the nature of the damage (which, IMO, is reasonable).

0 Pedrocj over 6 years ago

Hi I have a Edge 820 touch screen have the same bad luck last night :( I am in Australia and wondering if they offered this option? Is there any other cost (post, Handling) on top of the $99? Is this USD? Thanks