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Issue with Strava Route App(connect IQ)

Former Member over 7 years ago

Hi Guys,

I've got an edge 520 and since two days, I can't transfer anymore the routes that I create on strava's website using the connect IQ app...
Here is what I do :

I go in the app on the GPS, I see the route and when I select it to download it on my GPS and follow it (as I used to do before) it says "Issue with the connexion to the server : Error code 0"
I tried to select an old route and it works, it does it only for the routes that I create from now.
I tried to uninstall and install the app again but it doesn't help.

Any idea to help me?

Thanks,

Simon

0 aweatherall over 7 years ago

I spoke with Garmin on this. Strava made a change to their API. Garmin are working to make that change in their code.

0 Former Member over 7 years ago

I had the same from 2 days ago. Don't think it has anything to do with Strava. Looking at the unit on the computer, I saw that there is no "courses" folder, instead there is a file named courses. I tried creating a folder called courses but the system told that one already existed. I deleted the file (2 kb or so) that was called "courses". It worked afterwards.

0 aweatherall over 7 years ago

That is a different issue.

0 Former Member over 7 years ago

So I have to conclude that it's Garmin - Strava's server's fault and that they are working on it to fix it ? I can't do anything by myself to fix it? Just have to wait?

0 aweatherall over 7 years ago

It is now fixed.

0 Garmin-Shawn over 7 years ago

We have resolved this issue. Thank you for the feedback.

0 Former Member over 7 years ago

Thanks to you for your fast reaction and effienciency !

0 _Danimal_ over 6 years ago

I still get the same error. Iphone 6 with latest ios and updated Garmin with stable Bluetooth connection.

Any ideas?