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Temperature Probleme with EDGE 520

HI

I have a probleme with the temperature, it stay in -5°C since few days. The altimetrie is bad to. I've tried to reset, but it doesn't work, do you have any idea to solve my probleme ?

Top Replies

Former Member over 8 years ago +1

Any feedback about your problem and if you sorted it out?

I've started having the exact same problem you report, temperature always showing -5ºC and altimeter reporting crazy values.

All Replies

0 aweatherall over 9 years ago

I think you will need to contact Garmin support and get the unit replaced. Temperature and altitude (barometric pressure) come from the same device and it sounds like it has developed a fault.

0 Former Member over 8 years ago

Any feedback about your problem and if you sorted it out?

I've started having the exact same problem you report, temperature always showing -5ºC and altimeter reporting crazy values.

0 The_Hunnymonster over 8 years ago

You need to contact support - the temperature/barometer component would appear to have failed in your Edge 520.

0 Former Member over 8 years ago

I am also facing the same issue. How to get the device replaced in India?

0 The_Hunnymonster over 8 years ago

Contact Garmin India support - http://www.garmin.co.in/support/

0 Former Member over 8 years ago

Has the device been used recently in heavy rain?
I've had similar symptoms after a wet session.
The altimeter sensor hole blocks up.
Thoroughly dry the unit in a warm dry environment.

0 Former Member over 5 years ago in reply to Former Member

Também estou exatamente com os mesmos problemas.

0 Former Member over 5 years ago

Was this ever resolved? Mine just started showing -5°C all the time and when turned on, altitude counts down from 20000 metres. Barometer vents are not blocked. I've tried hard and soft resets, formatting, clearing holes, washing in warm soapy water (all tips from this forum). I can tell the hole is not blocked. One day it worked fine (dry). Three days later it didn't work fine (dry). So it failed whilst switched off?!!!!!

0 Former Member over 5 years ago

0 L.Rouge over 5 years ago

It is a conspiracy to make us buy new hardware, my 520 (otherwise perfect) has also just recently started doing this, Rang Garmin support, they say it is a hardware fault with the chip / component that does both temperature and elevation, can't be repaired. They said to contact the "out of warranty" refurbishment number for my region and I might be able (if any are still available) to buy a refurbished unit for about 25-35% of the old recommended retail price.(and return the current unit to them)