After finishing a ride and syncing my Edge 520 using Garmin Express I am finding that sometimes the Strava Segments are not being updated with any changes in the leaderboards e.g. new PR's or KOM's. Is there something I am missing as at the moment the only workaround I seem to have is to disable Strava Segments then re-enable them and then sync which is rather tedious. I have about 10 starred Strava Segments and the rest are just picked at random by the Edge or Strava I presume.
I am having trouble with this issue also. I have the segments working ok and have set several PR's and goals recently but they refuse to update, either by sync with my GC on the phone or even via USB to garmin express. It's really quite annoying. Does anyone know of a fix for this?
I think the segments that are on the Edge should be updated whenever you sync, over the air or plugged in. It's a complete palaver to have to disable and then re-enable Strava Segments to get your PB's or KOM's updated on a segment and certainly can't be described as anything like "Live"
I've emailed Garmin Support and hopefully they will tell me that I'm a complete idiot and there is a simple way to do this.
I think the segments that are on the Edge should be updated whenever you sync, over the air or plugged in. It's a complete palaver to have to disable and then re-enable Strava Segments to get your PB's or KOM's updated on a segment and certainly can't be described as anything like "Live"
I've emailed Garmin Support and hopefully they will tell me that I'm a complete idiot and there is a simple way to do this.
Hopefully you can get an answer, would appreciate if you could post it on here. I can't even get them to update by disabling and then re-enabling.
My Edge 520 stopped automatically uploading my rides and updating Strava Live Segments a few weeks ago. Garmin responded on the 17th with making sure my software was up-to-date and:
"Our developers are aware of an issue some users are experiencing with Strava Live Segments not matching. They are investigating this issue in order to have it resolved as soon as possible. You can view the status of this at the Garmin Connect Status page."
I responded that it was and I haven't heard anything since.
Previously my Live Segments would update every time I turned on the 520 and connected it to my phone before a ride.
I got an answer back from Garmin Support today but unfortunately it was nothing to do with my question and concerned Garmin Segments.:confused: After sending back a snotty e-mail, someone seemed to understand what I was looking for but then the support centre closed and they went home:(
Hopefully, tomorrow will bring an answer. I said that basically I wanted the Strava Live Segments to be refreshed when a sync is performed.
Thanks for letting us know. Hopefully tomorrow will bring some news. You would kinda think that this issue is rather a biggy given the significant marketing angle the 520 draws from 'live' Strava segments.
I've been seeing this, or at least a variation of it, when my 520 is showing PRs where i have subsequently bettered the times. Once it gets uploaded to Garmin Connect and off to Strava it's all good.
Just a (not so) minor annoyance while in the bike.
Thanks for this post, I've been pulling my hair out wondering what I'm doing wrong. I think at least periodically I will disable and re-enable for updates. At least it is something. Thanks.
