error code 401

Garmin Connect System Status

Hi -  thanks for the quick response. ! i know it's down at the moment - but this was yesterday when there was no outage

Can you attach your route to your post? We can maybe take a look to see what might be wrong with it. What is your workflow for this process?

Typically, I would do this

• In strava create a route from a past activity
• Download the route as gpx
• Import into Garmin Connect Web
• Send course to Garmin device from Garmin Connect mobile.

However, not working at the moment due to the outage. It took a few tries then finally transferred. 

Alternatively, you could transfer the course to your Garmin via USB cable.

Hi

its a private route which I got from my cycling club. Basically within strava I tick the 'star' on the route to say I want to import it. I then clicked on strava routes on my Garmin edge 1030 and it gets me to sign into strava via Garmin connect and authorise it - which I did. It's then it came back with the error 401 on the edge . Am I doing something stupid ? I shouldn't have to import a gpx file ?

thanks

carly

You're doing right. With the outage occurring, really hard to diagnose at the moment.

ok thanks ! let me check when it comes back online. Its doing my head in  !! 

Hi

garmin is back online and still getting the server 401 error.  

Hi

back online and still getting 401 server error !!