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.FIT file doesn't sync (Unsupported File Type)

Former Member over 4 years ago

Hello,

I did a nice ride today that I would like to sync to Garmin Connect but it's not working.
It normally works with my smartphone and bluetooth function.
Then I connected my Garmin Edge 1030 with USB to my PC and I tried to upload the .FIT file (which I can perfectly find in the Garmin > "Activities" folder) but I get the error: "Unsupported File Type."

Also, I can't open today's ride on my Garmin device either. If I go to my last rides, I can open them all except the one of today.

Can someone help me to save my workout to Garmin Connect? Appreciate your help!

Attached is the "broken" FIT-file.

2020-09-09-10-14-53.zip

0 donaldgroen over 4 years ago

try fit file repair tool ?

0 lhol over 4 years ago

I have the same issue. I went cycling in the Dolomites last week and 2 out of 6 rides ended up with a fit file that I could not sync. I see the two files in my history with the distance and time but I can't open them on my edge and I can't sync them with Garmin Express. Very frustrating. I don't what I did wrong. Help would be appreciated because I would like to analyse the data of those rides.

How can I attach these fit files to a post in this forum BTW.

0 lhol over 4 years ago in reply to donaldgroen

did not work with my flles

0 lhol over 4 years ago in reply to lhol

Here are my files that could not be synced.

Archief.zip

0 Former Member over 4 years ago in reply to donaldgroen

Could you give me a link to the tool please? But I think I already tried that and didn't work...

0 seilogramp over 4 years ago in reply to lhol

lhol said:
Here are my files that could not be synced.

lhol try this. lhol-Fixed.zip. Repaired using the FitFileTools section remover.

Unzip and import into Garmin Connect

Suggest verifying you've synced everything then backup and delete the contents of \Garmin\Activity on your Garmin Edge

0 seilogramp over 4 years ago in reply to Former Member

Could you give me a link to the tool please?

https://www.fitfiletools.com/ If no luck there you might need Fit File Repair Tool

0 lhol over 4 years ago in reply to seilogramp

Thanks. I could import the file but it is showing only half of my ride, but thx anyway. Do you have any idea what went wrong? If I look at the records with a fit file viewer I see from a certain point wrong timestamps, no GPS coordinates, power, speed cadence heartrate all zero. What happened at that point?

0 mcinner1 over 4 years ago in reply to lhol

I just had a look into your fitfile with fitfilerepairtool.

At time 09.09.2020 16:55:54 - might be UTC - (duration 06:41:01) the timer stopped completely (as he did more often before), but never startet again.

See Event-Excel sheet:

FitFileRepairTool-Events-20200912-112646.xls

With fitfilerepairtool data exists up to duration 06:41:01.
On opening the fit-file the tool noticed that there is data missing at the end of the file!

EDIT: Sorry - my post refers to the thread-opener.
I will look into your files, too!

0 mcinner1 over 4 years ago in reply to lhol

Valid data in your fitfile (the larger one) only exists up to duration 01:47:19.

Then there is no GPS fix anymore and date/time was lost.
The Eventlog says "Timer stopped completely" at that point - which - in my oppinion - can't be true, because there are hundrets of (invalid) records afterwards...
Must be kind of crash.

Concerning the other, smaller fitfile:
Data are available up to duration 01:42:07.
No GPS-problem, but the end of the fitfile is missing/corrupt.