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Updating maps on Edge 1030 fails at 88 %

Former Member over 4 years ago

When I try to update the maps on my Edge 1030 with Garmin Express, it fails at 88,3% I think i have enough free storage on my computer (100 GB). Maps are currently not working at all on my Edge. Both in The Netherlands and in France a can't see any roads on my Edge.

According to the Edge the following maps are installed and activated:
INTL Standard Basemap, NR
Garmin Cycle Map EU, North East, 2020.10
Garmin DEM MapEU 2017.20
Garmin Geocode Map EU 2020.10

I tried resetting the Edge by holding the power button for 10 seconds, but it keeps failing at 88,3%. Is there anything else I can try to update the maps?

0 Martin868 over 4 years ago

Do you have plenty of storage on both your computer and the Edge itself ? The new map is about 4Gb in size and the install process copies that around. You must make sure you have room for it, you Edge does not contain other map copies, and you computer have the space to handle the files.

0 Former Member over 4 years ago

Thank you for your response Martin. My Edge has 6,68 GB of free storage and my computer has 100 GB of free storage.

Can I just delete the current maps from my Edge and run Garmin Express again?

0 bikepc01 over 4 years ago in reply to Former Member

You can delete the map files from the Edge, but NOT the Basemap because Garmin Express will not restore this one.

Your actual problem is the missing Garmin Cycle Map South-West. Update Garmin Express to the latest version (7.1.3.0, Windows) and re-install the Garmin Cycle Map. Be aware that you cannot install the Garmin Cycle Map on the PC.

0 Former Member over 4 years ago

I am already using the latest version of Garmin Express (7.1.3.0) Edge 1030 is running 10.0

Below the files in the Garmin folder on my Edge 1030. What files can be deleted and will be restored by Garmin Express?

RemoteSW
Settings
Sports
Apps
Text
Debugging
Activities
Workouts
Courses
Schedules
Locations
Weight
Totals
Records
Segments
Segment_List
HMD
Metrics
Summary
NewFiles
WIFI
TempFIT
SQL
CustomMaps
ChngLog
GPS
ExtData
fs_image.ver
Garmintriangletm.icon
gmaptz.img
Device.fit
TPT_BACKUP_FILE_23.bak
gmapbmap.img
startup.txt
gmapprom.sum
gmaptz.sum
gmapbmap.sum
gmapgc.sum
gmapdem.sum
unl_bckp.bin
925440970.gma
GarminDevice.xml
gmapprom.img
gmapprom.unl
gmapprom.gma
TPT_BACKUP_FILE_18.bak
D6017040B.img
D6017020B.unl
D6017020B.gma
gmapgc.unl
gmapgc.gma
gmapdem.unl
gmapdem.gma
.express
D6017030A.unl
D6017030A.gma

0 Martin868 over 4 years ago in reply to Former Member

I am quite sure the .gma files are map files and will be restored by Connect Express but I don't want to make you do something wrong so confirm you can delete those. I would also find the folder where Express downloads the map files on you computer before copying them to the Edge, and delete those files so you get a fresh download. If they are corrupted you will never get anywhere. Depending if you have Windows or Mac it is different but there is a folder where Connect download stuff.

For Windows I think it is "C:\ProgramData\Garmin\CoreService\Downloads" but I use a Mac... where it is /Users/xxxxx/Library/Application Support/Garmin/Express/Maps

This note may help you https://support.garmin.com/en-US/?faq=GuclsqmdI02dC0ULxHR2T6

0 Former Member over 4 years ago

I tried a couple of things yesterday:
De-install Garmin Express and remove download history in Programdata
Re-install Garmin Express

Deleted the maps from my Garmin Edge

Both didn't fix the problem

Then I tried a different computer and the download and install succesfully proceeded.

Thank you both for your help!