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Software Updates cause Edge 1030 to crash. WTF Garmin?

Former Member over 4 years ago

Garmin, are you finding it impossible to publish software updates without causing the Edge 1030 to crash? The last time I updated the software the device crashed and remained stuck on the loading courses screen. After a hard reset and re-entering all of my screens etc - a process which takes an hour or so - I got it to work again. For the last 3 days my device has been asking me to install the latest update (I don't have the firmware version because I cannot open the device). A friend of mine warned me against it because he said the installation caused his device to crash. This morning I took the chance and installed the update and, guess what, the device is stuck on the loading courses screen. WTF Garmin?? This is just not good enough!

Is anyone else with an Edge 1030 experiencing the same or similar problems?

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0 cheracogoff over 4 years ago

Firmware 10 works fine for me except for the excessive ascent numbers. Four rides and no crashes or other problems but, in the 1 1/2 years I have used the 1030, I have only had one crash. Connects to the phone faster and screens changes are smoother and faster now.

0 George_Araujo over 4 years ago

Garmin evolves for the worse with each firmware update. My Edge was doing very well UNTIL version 9.50. He has since lost my confidence. It seems like a trainee service that lack of respect for users.

0 krazyeone over 4 years ago in reply to George_Araujo

Exactly , i think from 9.10 they have started to have problems, it was ok almost 2 years

0 6739438 over 4 years ago

i have been ok until the autumn of 2018, after that, problems after problems after problems, and then other problems and the italian customer service has no idea what to do.

0 olper over 4 years ago

Consider buying a used Edge 1030, but become hesitant when reading about your problems. Which firmware do you recommend? The oldest I have found is v9.00 since "http://www.gawisp.com/perry/" is gone...

0 Martin868 over 4 years ago in reply to olper

Since only people with issues post on the forums, they are by no mean representative. All you read here is complaints and issues because, well, that's what forums are for. People with no issues won't bother of course. Is your used 1030 from a trusted friend that won't sell you a buggy device ? Then why not. In any case a hard resert will do a lot of good to any Edge device (and pretty much any compute for that matter).

0 olper over 4 years ago in reply to Martin868

Not a friend who owns it but a stranger at a distance. Receipt is included, however.