Anybody the same?
Girlfriend with 9.5 has the half HM.
Anybody the same?
Girlfriend with 9.5 has the half HM.
Hello All,
I wanted to let you know we are aware of this problem and working on a resolution. I apologize for any inconvenience this has caused and I will provide an update or resolution when one is available…
Fix is released with firmware 10.20.
forums.garmin.com/.../new-edge-1030-and-edge-1030-bontrager-version-10-20-now-available
Can anyone tell me what's the way to report this to Garmin?
Or has it already been done?
Same here. I sent a e-mail to Garmin tech support.
their answer was meaningless.
connect your phone again
do soft restart
do hard restart
check is there are new updates
they said nothing about this problem…
What I appreciate is that it does not seem that many people with the V.10 are having this problem of putting more accumulated positive meters.
Do you see fit to do a factory reset and load the minimum data such as totals, couses, recors ... to see if the problem is solved?
In addition, the elevation of courses is also doubled. In other words, the "ascent remaining" field is (nearly) doubled. And the elevation of a course that is stored on the unit is doubled.
This was also present in the most recent beta, and I filed a detailed bug report with fit files, etc...
So the most recommended is downgrade to 9.50?
I'm not seeing a doubling of the ascent. Appears to be close to a 25% increase which is also unacceptable. Strange that you filed a bug report concerning the issue with the beta and Garmin released a final version without correcting the issue. Everything else seems to be working fine with the version10 firmware.
On my Edge there is certainly a doubling of the ascent, on my last MTB ride The Edge had 676 hight-meters while using high-correction in Garmin Connect is was 301 meters.
Another issue I had with the software-update to version 10.0 was that my additional map, the "Open Cyclemap" was not visible. After 5 times shooting down the advice and starting up again I could see my map again, so that problem seems to be tackled, but the wrong Hight-registration is still the case.
Starting elevation 14 m (correct)
Min elevation 6 m
Max elevation 32 m
elevation gain 583 m
elevation loss 581 m
distance 100.92 km
Strava
Elevation gain after Strava correction 102 m which is definitely (closer to) real world
The same. ️ + it is no longer possible to slide the card back and forth.