I have received a refurbished Edge due to blue halo and wanted to activate emergency / incident service.
On the edge it said that I have to configure Driver and emergency contact. This has already been done, but obviously, since it was activated on the old edge, I tried to deactivate the service and received a prompt on the Edge that the service has been deactivated.
I then tried to activate it again but don't receive any prompt on the Edge. In Garmin Connect, everything seems to be working fine, also my contact did receive a notification that she is now an emergency contact.
On the Edge, if I tap on emergency service it still says that driver and contact has to be configured in the GCM App, which I did.
Already tried to unpair and repair edge, but nothing changed. Any ideas in how to resolve this issue?
Other phone related things like Bike alarm are working.
