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Android will not connect to Edge 1030

I just lost the BT connection between android phone and Edge 1030. I deleted all connection settings on my phone and Edge and I'm trying to re-connect through the Connect app. The connection set-up gets all the way to connection progress screen on my phone. The Edge says waiting for the phone to finish setup. It gets to 25% progress on the phone screen then times out. Installed the connect app on the phone. Turned the phone and edge on and off, with no luck. The only thing that recently happed is that the phone updated to Android 10 prior to having this problem.

0 seilogramp over 4 years ago

This post on the Garmin Connect android forum might help - Sync / Connection Troubleshooting Guide

0 BourbonBill over 4 years ago in reply to seilogramp

I just finished trying all this. I went through all the points and I still cannot get past 25% setup on the progress bar during connection setup. I'm stuck!

0 BourbonBill over 4 years ago in reply to BourbonBill

I just reset my Garmin. Still cannot connect my phone via BT.

0 shudman over 4 years ago in reply to BourbonBill

If the "only" real thing you did was update your phone to Pie beforehand....maybe that is where you need to look. Perhaps a reset of the Android bluetooth cache could be something to try:

Here are the steps to clear your Bluetooth cache:

Go to Settings.
Select “Apps"
Display system apps (you may need to either swipe left/right or choose from the menu in the top right corner)
Select Bluetooth from the now larger list of Applications.
Select Storage.
Tap Clear Cache.
Go back.
Finally restart the phone.

Any other BT devices you have paired with since upgrading your phone ?

Have you another phone to atleast try connecting the 1030 to ?

0 BourbonBill over 4 years ago in reply to shudman

I reset my Bluetooth cache and all network settings. Still not working. My current phone and Edge are the only two units paired. I'm going to try and pair my Edge with my daughters iPhone.