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FW 9.50: twice unexpected shutdown mid ride (error log attached)

Former Member over 4 years ago

Just accepted the update to 9.50 3 days ago.

First ride immediately two shutdowns during mid ride. I was in course naviagation mode and it happened twice wille stationary (auto-pause = on)

What I see in the log, is twice the same error:

"error_cause":"RTL Trap",

"RTL Error Number":"6E5D8024",

All other details in the log.

err_log_7.txt

[
{
"unit_id":"3991409458",
"product_name":"Edge 1030",
"software_part_number":"006-B2713-00",
"ms_since_epoch":1592120981000,
"system_version":"9.50",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x004CF7E4
   Call Address at Function: 0x004CF7F6

Function Address: 0x004FA008
   Call Address at Function: 0x004FA07E

Function Address: 0x00505F60
   Call Address at Function: 0x00505FA8

Function Address: 0x0020CFC6
   Call Address at Function: 0x0020CFCE

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"4969a4be8627c688bdcae819f7a0fa2ac1e46614",
    "Time":"2020-6-14 9:49:41",
    "Project Specific":"2020-6-14 9:49:41",
    "CDP_LOG":"10D6D,24ED01,24EF29,24ED01,2232E9,33FED1,33FED1,5260FD,33FED1,194719,33FED1,33BF25,1E9A29,22FFF5,5290D5,22FFF5,5290D5,5290D5,22FFF5,5290D5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5260FD,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,123B49,5290D5,22FFF5,5290D5,22FFF5,5290D5,5290D5,22FFF5,5290D5,22FFF5,5260FD,5290D5,5260FD,22FFF5,5290D5,22FFF5,5290D5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,5290D5,22FFF5,5290D5,22FFF5,123B49,24E345,24E345,33A8A9,51F369,24E345,520515,24E345,5290D5,33A8BD,5290D5,22FFF5,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"01DFFA98,0000002C,00000001,00000003,01DFFA98,0000002C,00000000,0000FFFF,00000000,00000000,00000000,00000000,00000000,01DFFA48,004FA07F,004CF7F6,6000003F",
    "Task Name":"CDP main",
    "Saved SP":"01DFFA48",
    "Saved LR":"004FA07F",
    "Saved PC":"004CF7F6",
    "R[0]":"01DFFA98",
    "R[1]":"0000002C",
    "R[2]":"00000001",
    "R[3]":"00000003",
    "R[4]":"01DFFA98",
    "R[5]":"0000002C",
    "R[6]":"00000000",
    "R[7]":"0000FFFF",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01DFFA48",
    "R[14]":"004FA07F",
    "R[15]":"004CF7F6",
    "cpsr":"6000003F"
    }

},
{
"unit_id":"3991409458",
"product_name":"Edge 1030",
"software_part_number":"006-B2713-00",
"ms_since_epoch":1592122177000,
"system_version":"9.50",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x004CF7E4
   Call Address at Function: 0x004CF7F6

Function Address: 0x004FA008
   Call Address at Function: 0x004FA07E

Function Address: 0x00505F60
   Call Address at Function: 0x00505FA8

Function Address: 0x0020CFC6
   Call Address at Function: 0x0020CFCE

",
"error_cause":"RTL Trap",
"proprietary_info":{
    "Commit ID":"4969a4be8627c688bdcae819f7a0fa2ac1e46614",
    "Time":"2020-6-14 10:9:37",
    "Project Specific":"2020-6-14 10:9:37",
    "CDP_LOG":"11FFCD,181D25,22FFF5,210B31,22FFF5,520515,22FFF5,22FFF5,22FFF5,22FFF5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,5290D5,22FFF5,24E345,24E345,33A8A9,5290D5,51F369,5290D5,33A8A9,24E345,5290D5,33A8BD,5290D5,22FFF5,",
    "RTL Error Number":"6E5D8024",
    "Error Message":"01DFFA98,0000002C,00000001,00000003,01DFFA98,0000002C,00000000,0000FFFF,00000000,00000000,00000000,00000000,00000000,01DFFA48,004FA07F,004CF7F6,6000003F",
    "Task Name":"CDP main",
    "Saved SP":"01DFFA48",
    "Saved LR":"004FA07F",
    "Saved PC":"004CF7F6",
    "R[0]":"01DFFA98",
    "R[1]":"0000002C",
    "R[2]":"00000001",
    "R[3]":"00000003",
    "R[4]":"01DFFA98",
    "R[5]":"0000002C",
    "R[6]":"00000000",
    "R[7]":"0000FFFF",
    "R[8]":"00000000",
    "R[9]":"00000000",
    "R[10]":"00000000",
    "R[11]":"00000000",
    "R[12]":"00000000",
    "R[13]":"01DFFA48",
    "R[14]":"004FA07F",
    "R[15]":"004CF7F6",
    "cpsr":"6000003F"
    }

}
]

Top Replies

Garmin-Matthew over 4 years ago +1 verified

The error outlined in @SteveDeVlieger's original post has been fixed in recent updates to the Edge 530/830/1030 (Edge 530/830: 6.00 | Edge 1030: 10.00)

All Replies

0 donaldgroen over 4 years ago

I had similar problem last week.

Already using several weeks 9.50 without any problems.Using Benelux-map of openfietsmap.nl

Last week I used a gpx-file from someone else. During this ride of 84 km I had twice a shutdown.

So I'm not sure if it has to do with this file....

I normally make my own rides in Mapsource or Basecamp and never a problem.

First time: RTL Error Number":"6E5D8024" -> same error number as topic starter

Second time: "RTL Error Number":"6E5D8027"

After starting up again, course is in screen and as soon as I press start-button, ride continues to be recorded.

donaldgroen

0 Former Member over 4 years ago in reply to donaldgroen

Hmm Donald.. indeed I was actually also using a gpx that someone created RideWithGps. Don't know if it is relevant, but it could be.

0 donaldgroen over 4 years ago in reply to Former Member

Just in case: Mine was a download from Strava

Donald

0 Former Member over 4 years ago

I'm guessing I had the same issue. VERY inconvenient. I even told myself NOT to install the update, then, BANG! It was on..

[
{
"unit_id":"3955401648",
"product_name":"Edge 1030",
"software_part_number":"006-B2713-00",
"ms_since_epoch":1591816285000,
"system_version":"9.50",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x009D7504
Call Address at Function: 0x009F0C80

",
"error_cause":"RTL Trap",
"proprietary_info":{
"Commit ID":"4969a4be8627c688bdcae819f7a0fa2ac1e46614",
"Time":"2020-6-10 20:11:25",
"Project Specific":"2020-6-10 20:11:25",
"CDP_LOG":"2FFF5,33FED1,22FFF5,5290D5,22FFF5,51F249,22FFF5,194741,22FFF5,1E9BB1,1FE051,520075,1E9BB1,1E21DD,1E9BB1,22FFF5,19472D,22FFF5,520515,22FFF5,5290D5,22FFF5,5290D5,5290D5,5290D5,22FFF5,1E9BB1,1FE051,520075,1E9BB1,1E21DD,1E9BB1,22FFF5,51F249,22FFF5,24E345,24E345,33A8A9,5290D5,51F369,5290D5,33A8A9,24E345,520515,24E345,19472D,24E345,5290D5,24E345,5290D5,24E345,5290D5,24E345,2F5D55,24E345,1E9C85,22FFF5,194741,22FFF5,194719,22FFF5,194741,22FFF5,194741,22FFF5,5290D5,51F249,5290D5,33A8BD,51F369,5290D5,24E345,33A8BD,",
"RTL Error Number":"6E5D8027",
"Error Message":"01E0449C,01DFFC88,01E0449C,0092BC68,00000000,01E0429C,01E0449C,009F06D4,00000027,0020CFCF,00000000,00000000,0167B0B0,01DFFA90,005060F7,009F0C80,2000001F",
"Task Name":"CDP main",
"Saved SP":"01DFFA90",
"Saved LR":"005060F7",
"Saved PC":"009F0C80",
"R[0]":"01E0449C",
"R[1]":"01DFFC88",
"R[2]":"01E0449C",
"R[3]":"0092BC68",
"R[4]":"00000000",
"R[5]":"01E0429C",
"R[6]":"01E0449C",
"R[7]":"009F06D4",
"R[8]":"00000027",
"R[9]":"0020CFCF",
"R[10]":"00000000",
"R[11]":"00000000",
"R[12]":"0167B0B0",
"R[13]":"01DFFA90",
"R[14]":"005060F7",
"R[15]":"009F0C80",
"cpsr":"2000001F"
}

}
]

0 michaelomco over 4 years ago in reply to Former Member

I never had this problem until last week. Then I had two rides where suddenly the speed dropped to zero. In both cases I think it was after an autopause that it didn't start again. I can see myself moving on the map, but the speed stays at zero and the distance stays the same off course. The week before I did the update to version 9.50. Is it possible that this is a bug in this version ? How do you get these log-files with error codes please ?

0 KFJacobsen over 4 years ago

I also had a ride with an uploaded route where the Edge 1030 turned off during the ride. SW 9.50
However, I have run several trips with a rounded route without any problems.

+1 Garmin-Matthew over 4 years ago

The error outlined in @SteveDeVlieger's original post has been fixed in recent updates to the Edge 530/830/1030 (Edge 530/830: 6.00 | Edge 1030: 10.00)