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Screen halo

Former Member over 5 years ago

Hi,

i seem to have a halo around my screen.

i have a Garmin Edge 1030 bought in September 2017

can you offer any advice please,

thanks

Top Replies

Mark2657 over 5 years ago +3

What is the TSC version of your screen? The blue halo screens were TSC 85.11.0 and the new screens without blue halo are TSC 86.04.00. You can find this information under - SYSTEM - ABOUT - COPYRIGHT …
jasontech over 5 years ago +2

Call Support

All Replies

0 grabrus over 4 years ago in reply to GabeEggplant

I had mine replaced free of charge and my shipment costs were reimbursed

0 GabeEggplant over 4 years ago in reply to grabrus

I’m going to call support tomorrow. It’s nuts they offer a replacement for $150. It was just on sale for $300 lol

0 Martin868 over 4 years ago in reply to GabeEggplant

This is a well know issue and Garmin replaced it for free in my case.

0 snowfree52 over 4 years ago

my garmin 1030 is not under warranty anymore, and has the halo screen, does someone has any experience on how garmin is dealing with that, is this still a free of charge replacement ?

0 grabrus over 4 years ago in reply to snowfree52

Mine had about a month left on warranty, so my replacement was covered by it.

0 GabeEggplant over 4 years ago in reply to snowfree52

Call customer service. If you go through the website they will charge you for replacement.