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Strava Live segments have not synced on my Edge 1030 and Edge 820 since 14th September

Issue started on 14th September. I can see from the other device forums that many users on many devices are experiencing the same issue.

When using Garmin Express, I can see all of the FIT files in the New Files folder but they don't get processed by the my Garmin devices.

If I open the FIT files I can see the segment names and the size of the files are proportional to the length of each segment.

I have tried refreshing all the segments by switching to Garmin segments and enabling Strava live segments again but this does not work.

I have also tried both the mobile app and Garmin Express

Top Replies

Garmin-Blake over 5 years ago in reply to Stephen_Lovell +1 verified

We are glad this is working now, but have to give Strava credit as well!

All Replies

0 Former Member over 5 years ago

I don't sync all segments.

+1 aweatherall over 5 years ago in reply to Former Member

This appears to be related to a change Strava has made in their output. Garmin have told me they are working with Strava to get this resolved.

0 Stephen_Lovell over 5 years ago in reply to aweatherall

It looks like Garmin have resolved the issue now. I enabled Strava Live Segments and they have all synced successfully on both my edge 1030 and edge 820.

0 Former Member over 5 years ago in reply to Stephen_Lovell

I have synced 34 out of 72 segments.

+1 Garmin-Blake over 5 years ago in reply to Stephen_Lovell

We are glad this is working now, but have to give Strava credit as well!

0 Former Member over 5 years ago in reply to Garmin-Blake

How many segments does Edge 1030 save?

0 aweatherall over 5 years ago in reply to Former Member

100

0 marcpm80 over 5 years ago in reply to Garmin-Blake

why is there a limit of 100? we ware in 2019 and we have a lot of space at 820 and 1030

0 aweatherall over 5 years ago in reply to marcpm80

The issue is not so much storage space, but available RAM.

I'm guessing it is because all the segments get cached in memory so that it can compute a spacial map to dynamically detect when you are approaching the start of a segment.

I would suspect that on the newer units they could increase that limit.