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Edge 1030 Total Ascent stopped working.

Former Member over 5 years ago

My total ascent stopped working on my Edge 1030. It just stays at 0 the entire ride. I looked to see if I could manually set the altitude (around 612), and the altitude shows above 65,617. When I change it to 612, it just changes back to 65,617.

0 aweatherall over 5 years ago

It looks like you hit an error condition where the value has exceed the max supported size. I would contact Garmin support. They will likely suggest doing a reset. If that does not fix it then the unit will likely need to be replaced.

0 cbsbikes over 5 years ago

Same with my device - Total Ascent DISPLAY stopped working Tuesday 30-Jul - does not display on a data screen and history shows a flat ride (!). Happily, data is still captured > does not display on Garmin Connect, but DOES display on Strava. So the data is there...

Current elevation shows 39', changed to 122' and the setting held.

Will call Garmin Support in the morning ...

0 cbsbikes over 5 years ago in reply to cbsbikes

Update: Clarification from Garmin Support - Strava attains elevation gain from mapping, not from device (this explains the variances observed on some rides).

Suggested setting current elevation and seeing if that corrected the issue (done and no). No other trouble shooting. Warranty exchange in process.

0 Former Member over 5 years ago

Exactly the same thing happened to me a few weeks ago. I called Garmin support who replaced it straight away with a new one. I'm now on my 4th Edge 1030, the other 2 replacements were due to blue halo screen.