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Notification E-bike battery is empty and Di2 Disruption

Since upgrading to FW 7.30 my garmin edge 1030 ocassionally give me notifications that an e-bike battery is empty eventhough I am riding a standard bike. While my friends find it quite funny that I was "outed" for ebike doping ;-) I have to check off the notification while riding and sometimes this notification keep coming in some type of a loop which is quite nerve racking when trying to concentrate on riding. Naturally the screen is blocked until I acknowledge the notification. In addition, this notification seemed to go into a loop (acknowleded/re-notified) which at the same time caused a complete blockage of my Di2 network that lucky stopped after the notification loop stopped.

Has anyone else experienced such issues?

TIA Don

my Setup
Garmin Edge 1030 FW 7.30 (live Track / Accident notification running)
Garmin Vector 1 FW 4.00 (cycling dynamics enabled)

Samsung S8
Android Versoin 9
Android Security Patch Level 2019-03-01
Garmin Connect 4.17.1

Shimano Di2
BT-DN110 FW 4.4.4
EW-WU111 FW 4.5.2
ST-6770 FW 3.1.0
FD-6870 FW 3.0.0
RD-6870 FW 3.0.1

0 Former Member over 6 years ago

Job Don

I had exactly the same problem on the Tour de Yorkshire sportive yesterday. It turned my bike into fixed speed.

message e-bike battery empty

i ended up removing my seat post & disconnecting the battery. After reconnecting Di2 said 100% battery.

garmin 1030 7.3 software

I wonder if using e-tube I accidentally clicked e-bike the day before.

steve

0 DON_D_TBZ over 6 years ago in reply to Former Member

Hi Steve, just wanted to update you on my experience. On Saturday, it happened again while riding on cobbles. I am not sure exactly the cause but I suspect that it may have something to do with the vibrations. Since I am no ANT+ expert, I have no idea if it would be a cable problem, headset (Edge1030) problem or battery (BT-DN110) problem. The only diagnostic is the error code for the ebike battery (which I don't have) and the complete shifting failure. At least my problem seems to self correct after pressing the check box for the error message. If I find something, I will let you know. best regards, Don

0 DON_D_TBZ over 6 years ago in reply to Former Member

Hi Steve, just a warning. I had another malfunction. This time on a big sportive and I lost all function for good. I removed the seatpost and disconnected everything and reconnected everything. No success :-( At home the e-tube recognises all pieces but I can't get anything to work. I suspect that the BT-DN110 has a defect. I don't really know how one can diagnose these things without an SM-PCE1 (if at all) but since my battery is 29 months past purchase I have no chance for a replacement. Wishing you luck!! Don

0 Former Member over 5 years ago in reply to DON_D_TBZ

Hi Don, thanks for the advice

My Di2 battery also went again & in a similar situation going over some pot holes. Was a 2 minute job to sort by disconnecting the battery unit in the seat post to get going again.

Thanks for the warning, I will purchase a new battery,

thanks Steve