Hi there,
I upgraded my Edge 1000 to an Edge 1030 some months back, and I like the unit except one (vital) thing, which is the bluetooth functionality. It is only connected to my OnePlus 6 when the Garmin Connect app is open. If not, it simply will not connect. And if I make sure that it is connected before a ride (by having the mobile phone screen on and the Garmin Connect app open), then it only works until the BT connections is dropped, then it never reconnects again.
I never saw any issues like that on my Edge 1000, and neither on my Forerunner 735XT, the connection just works perfectly.
I wrote to Garmin (in Denmark), and their response is that the Edge 1030 works differently than other Garmin devices when it comes to Bluetooth, and they are aware of the problem, but the problem is actually on the phone side, so they are not necessarily going to do anything about it.
It may very well be true that the phone is the problem, but now I have a solution that does not work for me. All online features are essentially no good, as the connection is too unreliable. And for example the incident detection was one of the reasons I bought the unit, but obviously that cannot be trusted at all.
Anyway, I see post here and there with people experiencing the same thing. Perhaps it would be a good idea to gather those experiences in this thread? Perhaps people would be kind enough to post which phone they have that DON'T work, so that we can get an idea just how many phones will have issues with the Edge 1030.
As mentioned I have a OnePlus 6
Thanks.
