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BT/Livetrack problems with 1030

Former Member
Former Member
My phone is a Pixel 2 with Android 8.1 and GCM 4.8 installed. I have both an Edge 1000 and 1030. With the Edge 1000, once it's setup in GCM I never have to actually run GCM to:

a) get a Bluetooth connection between phone and GPS unit, the connection is established when I power on the 1000;
b) have Livetrack autostart and send invitations when I commence an activity;
c) have the activity automatically upload to Garmin Connect when I end it.

With the Edge 1030, it will never connect to the phone via BT unless I manually start GCM on the phone. This means that Livetrack won't run and activities won't upload unless the GCM app is started.

And having to have the GCM app actually running for the 1030 to do anything exposes another problem/bug. With the 1000, each Livetrack is automatically named "Livetrack Activity <todays date>", so each day gets a new date. With the 1030, because the GCM app has to be started, each Livetrack defaults to having exactly the same name as the previous one. Each time, I have to remember to go to the Livetrack screen in GCM and change the name. Reusing the same name over and over causes problems for people who look at the Livetrack - they sometimes see an amalgamation of the present day's activity with previous days activities.

p.s. The 1030 is running FW 5.00
  • Yes, I notice the same issues as you with my Samsung S6 edge+. There seems to be some Bluetooth regression with firmware 5.0 and Android devices, I recommend raising a ticket with Garmin, the more people that raise the issue, the higher the likelihood of the next firmware fixing it.

    I also notice the same with the live-track naming and have been wondering about this, if it's 1030 specific then it definitely seems like a firmware bug.
  • Former Member
    0 Former Member
    I think the Livetrack naming problem is a bug in GCM, as if I start GCM before I've powered either the 1000 or 1030 on, and go to the Livetrack screen, I can see that the Livetrack name field is already populated with the name of the last Livetrack session.
  • I'm taking delivery of my Edge 1030 tomorrow, and am just having a browse on here to see what I've let myself in for. However, I can confirm that I've been having the same connectivity issues with GCM on my mobile (Pixel 1) and my Edge Explore 820. Post ride I have to open Connect Mobile, whereupon it connects to the 820 but doesn't sync, until I manually trigger syncing. I've been through the settings a few times and have not found a way to fix it but, having read this thread, I will sit back and await a GCM update, as I suspect that's where the problem lies,
  • Is the BT EDGE 1030 bluetooth connection supposed to stay connected in the phones bluetooth settings or is it only connected when its syncing? I was told it only connects when it's syncing but I thought it was supposed to stay connected the entire time when you have the Garmin mobile app open... My live track starts but there is no data, just a screen full of blue water it looks like.
  • Former Member
    0 Former Member
    My live track starts but there is no data, just a screen full of blue water it looks like.

    Yeah, I get the same when viewing a Livetrack. The invitation gets sent out, but tapping on it to view the link to the Livetrack doesn't show the map of the course, just blank blue in the middle of the screen where the course map should be. It was working for me last time I used it about a week back.
  • Former Member
    0 Former Member
    I have the same blue water issue with my Garmin 520. I zoomed out and the water is off the coast of Africa, but I go to where the activity happened, there is no tracking there.

  • What phone are you paired with and does the track look good in Garmin Connect or Strava? This sounds sound like an old iPhone specific issue that placed you at (0,0).

    What version of GCM are you running?
  • Former Member
    0 Former Member
    I have a Samsung Galaxy S8, Edge 520 and Garmin Connect version 4.9.2. I see Garmin Connect updated about three days ago on my phone.

    The Strava and Garmin Connect tracking is fine, but that being said, I have to turn the 520 off and on again for it to sync. It doesn't automatically sync to Garmin Connect when the ride is completed. But that is a lesser problem.
  • I have iPhone 7+ with iOS 11.4.1 and Garmin Connect mobile app ver. 4.9.0.14. I went for a ride on Saturday and started it manually and it worked this time. My gf said it had lost connection half way through but reconnected. Definitely will be keeping an eye on it...
  • Former Member
    0 Former Member
    What phone are you paired with and does the track look good in Garmin Connect or Strava? This sounds sound like an old iPhone specific issue that placed you at (0,0).

    What version of GCM are you running?

    I'm pairing with a Google Pixel 2. GCM is 4.9.2. Track of the ride looks fine when uploaded to Garmin Connect.