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Battery showing 100% all the time

superdx
over 6 years ago
But during a ride if I power it off and turn it back on, the battery percentage will update to a real value. Any fix for this?
  • 0 over 5 years ago in reply to Garmin-Matthew

    Ok. I usually don't power off my (very new) 1030, just send it to sleep with a short push of the power button. Charging only with a multi USB charger (Anker PowerPort 10). I will try the fix with powering off completely the next time I notice the 100% hang.

  • 0 over 5 years ago in reply to MaxRower

    Or maybe Garmin could just fix this long long long standing bug so that 1000's of users don't have to remember a workaround to just get the device to accurately report battery level - just saying ;-)

  • 0 over 5 years ago in reply to Garmin-Matthew

    Not sure this is a valid verified answer - still awaiting fix?

  • Former Member
    0 Former Member over 5 years ago

    I am still having this problem with my 1030 EDGE.... 100%... all day... and i have no idea when the power will run out... a real stupid problem.. especially when i never had this problem with the 1000 EDGE...

  • 0 over 5 years ago in reply to Former Member

    Still shows that percentage even if you turn off and turn back on?

  • 0 over 5 years ago in reply to cycleanalyze

    I have exactly this problem with my Edge Touring right now. How many years before Garmin fix it?!!!

    Unfortunately, like cycleanalyze above, the suggested fix of powering it down doesn’t do the trick. I’ve even tried a factory reset and that made no difference.

  • Former Member
    0 Former Member over 5 years ago

    I just got a 1030 and today it had the problem!  I will power off and on before a ride as I used to do with my Edge 1000. They should fix it! Thanks 

  • 0 over 2 years ago

    STILL AN ISSUE. Here is what I found on my 130 mile ride yesterday, Aug 13th, 2022 on my EDGE 1030 with the latest firmware.

    I connected an external power source. Over time, it charged my EDGE 1030 to 100% while I rode. Great. I unplugged the external power. After a few hours, it still said 100% charged!! Ugh. Obviously not. I even forgot to turn off the continuous backlight since I started in the dark. And I was using turn-by-turn routing.

    I got home, SAVED my ride. Then tested some things. I held the POWER button and put my EDGE to "sleep". Woke it back up. And the BATTERY was still reporting 100%. So that didn't help.

    Then I hit POWER OFF and turned it back on. Battery was at 56%.

    This is a major issue for those on LONG rides, since there is no way to know what the battery level is. The device could run out without warning and lose the ride!

    This likely has to do with the "artificial lock to 100%" feature that has a bug. This is from the CIQ docs for System.getSystemStats().battery

    "Some devices may report slightly less than 100% charge immediately after being removed from the charging cradle or cable. While the device is on the charger, the charger will disable itself after the battery charges to 100%. The battery will then very slowly discharge until it hits a hysteresis threshold, at which point the charger will reactivate. This is intentionally done to extend the life of the battery if the device is left on the charger for a long time. Garmin artificially locks the charge indicator on the charge page to 100% once the unit reaches full charge to mask this minor charge cycle fluctuation."

    This is even worse given the other BUG. Once the device reaches 100%, even if there is an active external power source, the device stops reporting that it is "charging". So you don't know if your external power device is supplying power or not. Some external power sources turn off once the device is full and won't turn back on until to tap a button. So you think your device is at 100% since it is plugged into an external power source. But in fact, the power source isn't active and your EDGE device is draining to zero while reporting 100% full. See System.getSystemStats().charging

    Battery charging indicator. This will be set to true if the device is connected to the charging cradle or cable whether or not the device is fully charged.