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Garmin 1030 not auto syncing with Garmin Connect + LiveTrack issues + others....

Former Member
Former Member
Hi, I'm having multiple problems with my Garmin 1030

My setup:
Garmin 1030
Google Pixel
Garmin Connect + LiveTrack set up to email friends
Garmin Connect auto upload to Strava

My wife also has a 1030 and the only difference to my set up is she has a Google Pixel 2. I've previously used a Garmin 820 with my Google Pixel and it worked flawlessly. So I don't believe my phone is to blame.

My main problems are that the 1030 reports bluetooth connected and livetrack started but at the end of ride it doesn't seem to auto upload to Garmin Connect on my phone. I have to click on the 'sync' button on the app for it to upload (not all the time, but most of the time). Also the LiveTrack emails are not reliably being sent. And sometimes the ride finishes and uploads and livetrack says it is still going (I have to manually end the livetrack).

So, If I had to guess the issue is between the 1030 and Garmin Connect. Garmin connect says the 1030 is connected.... It just isn't doing its thing properly.... What now??? What should I do?

List of other issues:
- It has frozen a number of times and required me to hold the power button down for 20 seconds to reset it.
- It only auto syncs with garmin connect mobile app randomly. It works some days, and others it doesn't. Having to manually sync really defeats the purpose of the unit.
- About 7 times now when I manually sync with gamin express on the PC it reports that "Some files could not be uploaded to garmin connect" + "You may want to manually remove these files from the device". I then use the Corrupt Time Fixer tool on this site and I'm successfully able to upload to strava.
- The Strava IQ app crashes and restarts the 1030
- The Strava IQ app only works about 50% and the other times it reports a bluetooth error.

Is my device faulty? Or are all 1030's buggy?

Do I need a warranty replacement?
  • GCM update 4.6, was able to get 3ish miles before it failed on tonight's ride.
  • Confirm here .Fw 4.00 still doesn't start stop live track as it should be. Still no auto uploading en syncing does not happen by auto. Still sms doesn't show up on the edge.
  • Former Member
    0 Former Member
    The livetrack and strava beacon started today but .... but.... when viewing the maps it didn't work, there was no tracking info.....

    *sigh*
  • Former Member
    0 Former Member
    Same thing tonight.

    Got the livetrack email.... but the map is blank... it doesn't show my ride data.
  • Former Member
    0 Former Member
    Live track is completely stuffed. Get your shyte together Garmin..
  • My last few rides, LiveTrack started fine (I tried both autostart and manual), got the email, but then the tracking dropped after some small arbitrary distance...1.5 miles, 7 miles, 3.94 miles. I’m on iPhone 6s+ running the latest versions of everything. I was linked in to Strava (thought I’d try Beacon) but that appeared to confuse it all - including me - so I disabled it, but the same arbitrary drop happened.

    I would have stayed with my trusty 510 - which was accurate and dependable - if it hadn’t just all of a sudden stopped acquiring satellites late last year. Instead I paid $600 to lose functionality. I really want to let this go but I can’t seem to get over my disappointment about this.

    So Garmin, if you need more info from yet another user about what isn’t working, I’m happy to provide technical data if it would solve the issues. The device has so much potential and I really want it to work.
  • Former Member
    0 Former Member
    The live track auto starts (email sent)
    No tracking is displayed on the map, it doesn't work.
    The live track does NOT auto stop
    The ride does not auto upload....

    It's just a massive, big bag of fail...
  • The live track auto starts (email sent)
    No tracking is displayed on the map, it doesn't work.
    The live track does NOT auto stop
    The ride does not auto upload....

    It's just a massive, big bag of fail...


    *Exactly* the same issues on every ride now, since 4.0.

    How can a company be so consistent in breaking previously working features in virtually EVERY. SINGLE. UPDATE?
  • Is there any updates to this issue? I'm finally getting Live-Track to start, but it cuts out after ~1 mile or so. Still not getting auto-sync either.

    Phone Samsung Note 8 running 8.0.0
    Garmin Connect App ver 4.6.4
    Garmin 1030 ver 4.0
  • The live track auto starts (email sent)
    No tracking is displayed on the map, it doesn't work.
    The live track does NOT auto stop
    The ride does not auto upload....

    It's just a massive, big bag of fail...


    Exactly the same issues here... I am getting really upset about this.... Do I really have to sell my edge 1030 and go the Wahoo line to be able to have a livetrack working?