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Courses - incorrect height.

Former Member over 7 years ago

Courses created in garmin Connect.
for example : 101km, 18km/h, time 5.37, ascent 1544m, descent 1542m.
Then exported to 1030 software 3.70 and shows :
101km, 18km/h, time 5.37, ascent 3611m , descent 3611m. ???
I am starting navigation and: Ascent to Next : 868m
Asc. Remain. 2143m.

I have created a few courses, all show strange heights...

0 aweatherall over 7 years ago

How are you getting then from Garmin Connect to the Edge?

0 Former Member over 7 years ago

Yes.
Edge 1030 shows completely incorrect ascent and descent, something like 100% too much, unpredictable.
Courses created in Garmin Connect on PC.
Then sent to Edge 1030 by Garmin Express (standard procedure, synchronization ok).
On Edge 1030: cours distance, time, speed, cours points all ok, but ascents and descents completely crazy...

No one creates courses themselves, no one sees the problem?

0 aweatherall over 7 years ago

Could you send me one of the course files from the Edge and also the URL to course you created in Garmin Connect?

0 pierluto over 7 years ago

Same story with Strava.

0 aweatherall over 7 years ago

I'm noting seeing this.

Here is the route on Strava (5,173 feet is 1,576 meters). The total elevation gain remains unchanged.

Here it is on the CIQ app awaiting down load

Here it is after loading it on the Edge

0 Former Member over 7 years ago

Hi Alan.

I sent you everything, also screenshots on pm.

0 aweatherall over 7 years ago

Thanks I will take a look.

0 aweatherall over 7 years ago

The problem is with what Garmin Connect is sending to the Edge. Let me pass what I have found on to Garmin.

0 Former Member over 7 years ago

You can send them everything, no problem.
Let us know what they say.

0 Garmin-Shawn over 7 years ago

Thanks for all the information provided. We have reported the issue to our team for investigation.