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UT 800 light rattles on 1030 mount

Former Member over 7 years ago

When my UT 800 light is attached to the bottom of the 1030 mount there is a bit of play there which means the light rattles.
The older but slightly shorter mount which came with the light does not have this problem
Is the underside of the new mount only designed for the battery pack and is there a compatible longer 1030 mount available for my light?

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Garmin-Shawn over 6 years ago +1 verified

We have made changes to the mount to resolve this issue. Please reach out to our support team for a replacement mount if you are having this issue.

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0 MatthewPapa over 6 years ago

Sorry for the delay. I will get an update on this.

what the update on this Shawn?

thanks

0 jgforrest over 6 years ago

I finally got the right mount replacement from Garmin but keeping it as a spare as I bought a K-Edge instead. Has a GoPro mount underneath instead of the Garmin one but at least it works for what i need (GoPro or UT800)

+1 Garmin-Shawn over 6 years ago

We have made changes to the mount to resolve this issue. Please reach out to our support team for a replacement mount if you are having this issue.

0 MatthewPapa over 6 years ago

We have made changes to the mount to resolve this issue. Please reach out to our support team for a replacement mount if you are having this issue.

Just spoke to support in UK and they are not aware of a new mount....

0 Garmin-Shawn over 6 years ago

Thanks for the feedback. I will reach out to them. Replacement mounts will have the change.

0 Former Member over 6 years ago

Garmin shipped me a new out front mount on June 13. How can I tell if I have the redesigned one?

0 MatthewPapa over 6 years ago

Garmin shipped me a new out front mount on June 13. How can I tell if I have the redesigned one?

Hi, have you got to the bottom of this?

0 ZuhMan over 6 years ago

Garmin shipped me a new out front mount on June 13. How can I tell if I have the redesigned one?

Judging by the image alone, I think they did away with the rotating lock ring as I don't see any thumb tabs around the cirumference as in the original.

0 MatthewPapa over 6 years ago

Judging by the image alone, I think they did away with the rotating lock ring as I don't see any thumb tabs around the cirumference as in the original.

Could you please post a picture of the new mount?

0 ZuhMan over 6 years ago

Here