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Edge 1030 Crash

My edge 1030 has randomly crashed while I have been going through the settings. Today for the first time it crashed at the end of a ride, as it was saving the activity. As a result the fit file was corrupted and could not sync. I had to delete the activity manually. I have saved the file and the error log text. The only change I had made to the device was activate the auto pause function.
Has anyone else had this issue? For a premium product I would not expect this.

0 Rowanmartin over 7 years ago

Edge 1030 crashed again.... right at the end of a ride, after pressing save... the fit file shows on device, but wont open and hence corrupted. I have attached the error log. WIFI is switched off, and only BT is on... I was not following a route. This is not expected from a premium device, and I am considering going back to the edge 520 or 1000. Garmin can take away all the fancy training metrics, if they could only get the functionality of the GPS right.

0 Martin868 over 7 years ago

I had rare crashes but now with firmware 3.6 I get tham all the time. I have iPhone 6s and I use OSM maps. Investigating the root cause I found this so far.
-Turning off navigation i.e. nut using a course does not prevent crashes
-Turning off Phone connection on the edge does not solve it. Strange enough I found Bluetooth still active when you do this - no like the edge 1000 where this options shut down Bluetooth, on the 1030 it seems to disable some functions but but BT entirety
-If I turn off BT on the iPhone, no issue so far.
Si these crashed I get seem to be due to the Bluetooth implementation ont the Edge 1030. Disabling BT on the phone seems to prevent them. I will keep testing this configuration.

0 Former Member over 7 years ago

All my rides with multiple crashes when I'm following a course and I get off of it. In these cases the edge shutdowns after countdown with the advice of change of direction. I thought that navigation course was the problem but I had yesterday a shudown in a ride without following a course.

0 dmbiggs over 7 years ago

Have had this a couple of times now, usually at the 'Calculating results' stage at the end of a ride (on a turbo, nothing to do with following a course).

I've raised a support ticket with Garmin, assume you guys have done the same? (if not then please do, it only takes a moment).

I'm going to wait to see if/how they respond before taking any further action but for a premium-priced product such as this, this level of unreliability is unacceptable.

0 Former Member over 7 years ago

Mine crashes at the end of the first interval in the FTP test. Nothing is more maddening than getting full warmed up and mentally psyched to endure a fitness test, then have to abort it, repeatedly. Fix your $#!+ Garmin!

0 Former Member over 7 years ago

Got a freeze today, right after saving my ride data after a race! No sync was possible afterwards, fit file was corrupted, I had to repair it with Fit File Repair Tool. Very frustrating!

0 Former Member over 4 years ago

I had two crashes / switched off during separate rides. I think one crash was when my VIRB needed a battery change (which is linked to the Edge 1030), coincidentally, that is when I noticed that the Edge 1030 had switched off. This was the second time, the first time I only noticed during the last 2 miles or so of the ride that my Edge 1030 had switched off, and I didn't notice anything that may have contributed to it. Both occasions my Edge had plenty of battery life.