Hello Garmin,
Is it typical to release a new watch with bugs and then go 27 days without updates, a beta program, or any form of communication? I recently switched from the Epix Pro Gen 2 due to its limited feature support, expecting the new model to receive frequent updates and new features.
However, the reality has been somewhat disappointing. Version 6.17 was released 27 days ago, but it hardly addressed any issues reported in forums, such as phone assistant crashes and activity crashes. Since then, there has been no communication or beta software testing from Garmin, despite the instability of the current software.
I'm concerned about the situation. The FR970 seemed to be a very popular watch, but the current lack of software support could negatively impact its reputation.
Edit 09/07/2025: Updated Title/Subject from: 02/07/25 any update coming? 27 days without support - wake up call to: Any update coming? 34 days without SW support or Garmin reply.