965 Roundtrip planning Feature not working

ab101 2 days ago

I used to use my round trip route planning feature on my Garmin 965 all the time but anytime I use it now it doesn’t work and gives me routes of 0.2 miles. Anyone else experience this?

0 S.M.R. 2 days ago

Tried mine and it works as expected FW23.20

0 ab101 1 day ago

When I do anything above 50-60 miles it will give the 0.2 mile results. Used to not do that, maybe it’s my location

0 S.M.R. 1 day ago in reply to ab101

Ok I tried a long one ( as I run mine are generally a lot shorter than that ) to see what happens. I had tried 8km.
it definitely gets confused then mine are 62 meters if I do very long ones.
I tried 21km and it worked ok.
30 k also worked ok
40k worked ok
50k worked ok
so very very long ones seem to bug out

0 FredGolightly 1 day ago

Report it in the bug report section and email product support @garmin.com as these forums are seemingly for use-use help and any garmin rep says we'll look into it and then nothing

0 ab101 48 minutes ago

Thank you both! Typically not running over 60 miles lol but sometimes like to get a long bike ride in (at least 70 miles). FredGolightly could you provide me with a link to the official Garmin bug report section? I had trouble finding it, but will send them an email today