Hi everyone, Since the global blue triangle screen issue on January 28th, my Forerunner 965 has been experiencing excessive battery drain . Over the past week, it got worse: the heart rate sensor stops working intermittently , and the battery now drains completely in less than 8 hours—even with no activity . Details: Previously normal battery life (~5 days) dropped significantly post-incident. HR sensor fails during workouts (no data gaps before). Latest software/firmware updates installed (version X.X.X). Factory reset performed—no improvement. Has anyone else faced this? Any fixes or advice before contacting Garmin support? Thanks!

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Battery Drain & Sensor Issues After Blue Triangle Screen Incident

Former Member 8 months ago

Hi everyone,

Since the global blue triangle screen issue on January 28th, my Forerunner 965 has been experiencing excessive battery drain. Over the past week, it got worse: the heart rate sensor stops working intermittently, and the battery now drains completely in less than 8 hours—even with no activity.

Details:

Previously normal battery life (~5 days) dropped significantly post-incident.
HR sensor fails during workouts (no data gaps before).
Latest software/firmware updates installed (version X.X.X).
Factory reset performed—no improvement.

Has anyone else faced this? Any fixes or advice before contacting Garmin support?

Thanks!

0 Princess 8 months ago

I've noticed that my battery is draining faster than before and it disconnects from my phone intermittently.