Serious Bug after Firmware 22.24 Garmin Forerunner 965 restarts with a click of any button

Ed M 17 days ago

My Forerunner 965 developed a serious bug after the recent Firmware update to 22.24. If I press any button, the device restarts. I now can't use it to track activates or do anything that would require a button push. I'm going to contact Garmin about this. Hopefully there's a way to rollback the software. Is anyone else seeing this issue?

Top Replies

Ed M 16 days ago in reply to S.M.R. +1

Unfortunately I can't try these solutions because touching any button immediately restarts the watch. I called Garmin. They are sending me a new watch. Got to love good customer support.

All Replies

0 S.M.R. 17 days ago

I don't have the issue.

Did you try Reinstall software? Go to Settings , About , The Press light button 8 times , select reinstall software.

0 Narziss 17 days ago

Have you tried doing the deep reboot by keeping the light button pressed until the watch shuts off?

0 Ed M 16 days ago in reply to S.M.R.

Unfortunately I can't try these solutions because touching any button immediately restarts the watch. I called Garmin. They are sending me a new watch. Got to love good customer support.