Forerunner 965 Crashes When Activating Power Guide Feature

franjgs 1 month ago

I'm experiencing a persistent issue with my Garmin Forerunner 965 that I hope the community can help me with. Here's the situation:

I have successfully paired my watch with a 4iiii Precision 3 power meter.
When I activate the "Power Guide" feature, the watch functions normally for 2-3 seconds.
After this brief period, the watch unexpectedly restarts.

This problem occurs consistently every time I attempt to use the Power Guide feature. I've ensured that both my watch and power meter are updated to the latest firmware versions.

I'm curious if anyone else has encountered a similar issue with their Forerunner 965 or other Garmin devices when using the Power Guide feature. Has anyone found a solution or workaround for this problem?

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8809587 1 month ago +1

Hi franjgs I have experienced the same issue since upgrading to the latest software version 22.22 on my FR965, prior to the update this functionality worked as expected. I have logged a bug with Garmin…

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0 8809587 1 month ago

Hi franjgs I have experienced the same issue since upgrading to the latest software version 22.22 on my FR965, prior to the update this functionality worked as expected. I have logged a bug with Garmin. Hoping to have it resolved with the next software update.

0 franjgs 1 month ago in reply to 8809587

Hi, 8809587

It's helpful to know that this issue is related to the recent software update. I hope the Garmin team finds a solution soon.

You mentioned that you logged a bug with Garmin. Could you share how you did that? I'd like to report it as well to help bring more attention to the problem.