This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Help! Forerunner 965 update to 22.22 is a disaster for me.

It freezes when trying to do anything. Trying to scroll is super choppy and then it just freezes. I This is making it unusable. I also got the blue triangle of death for the first time ever.

Top Replies

Narziss 6 months ago +1 suggested

I would try a deep reboot by keeping the "light" button pressed until it shuts off, leave it off for 5 minutes, turn it on and see if it works better.

All Replies

0 5405306 6 months ago

I have the same issue

0 5405306 6 months ago

I have the same issue. In addition to the screen going blank and glitches in the graffics

0 S.M.R. 6 months ago

Have you tried to reinstall?

0 5405306 6 months ago in reply to S.M.R.

No, why would that help.

Here are some of errors.

0 5405306 6 months ago in reply to S.M.R.

No, I have had this watch for a month now and everytime and update comes it is back to square one.

0 Narziss 6 months ago

I would try a deep reboot by keeping the "light" button pressed until it shuts off, leave it off for 5 minutes, turn it on and see if it works better.

0 S.M.R. 6 months ago in reply to 5405306

Reinstall is not a reset. It reinstalls the software.

Go to settings , about , press light button 8 times , then you will see a screen with reinstall software

Maybe it will help

0 5405306 6 months ago in reply to S.M.R.

Thanks for the suggestion. I did what you proposed, but still get the issues. Do you know if you can go back to previous version.

0 S.M.R. 6 months ago in reply to 5405306

I see some people do it if they can source the old FW , but it is not something Garmin supports based on their comments.

My 965 is fine on 22.22. (normal bugs excluded)

Maybe you have a hardware issue , try contact support , I generally use the chat option to start. See base of thsi linked page

support.garmin.com/.../

0 9449843 6 months ago

I did the update yesterday and now my heart monitor is not working. It stopped recording any new data, it’s stuck at the data from yesterday . I restarted it 3 times, nothing changed