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HR and "raise to wake" have stopped working

I have "always on" turned off, and in the last week the "raise to wake" has stopped working, I need to tap the watch face for it to wake up. Then, since the 25th, my HR has stopped working. No green flashing lights, not readings. I've tried a settings reset, a reset plus wipe data, given it all a good clean, even joined the BETA program to upgrade to 22.18 and nothing.

Has anyone had this issue and solved it, or does it confirm my fears that I need to looked at by Garmin because of a sensor failuer?

0 S.M.R. 7 months ago

In the About Area on the watch , what does it say next to WHR in the sensor list?

0 pendous 7 months ago in reply to S.M.R.

19.01.02

0 S.M.R. 7 months ago in reply to pendous

Ok well at least its not the dreaded 0.0.0.

Did you check the WHR setting by going to the HR Glance and pressing the top right button? is it Status Auto?

Is there any power save that may have come on?

Are the sleep schedules times still correct?

Sometimes things get changed unexpectedly during an update

Also try go to About , where the opening screen is . Press the light button 8 times (more or less) and then do reinstall software

Hope one of those may help!

0 Lewis 7 months ago

go out ot beta software, and update to last firmware 21.22, sync with garmin connect and make a reset to defaults

0 pendous 7 months ago in reply to S.M.R.

thanks for the options, checked out my power save and sleep schedules and they seem fine damn it...also tried the reinstall but to no avail :(

0 pendous 7 months ago in reply to Lewis

I did try everything (reset to defaults etc...) on 21.22 and nothing, beta was my last ditch effort, but thanks for the tips!