After updating the SW to new 21.20 version to fix the permanent touchscreen enable issue, it still happens when the komoot app is used f.e. for hiking. It can‘t be deactivated.
After updating the SW to new 21.20 version to fix the permanent touchscreen enable issue, it still happens when the komoot app is used f.e. for hiking. It can‘t be deactivated.
still not working. It is still enabled in new firmware 21.22.
In 22.22 still not fixed the Touchscreen disable in komoot app
Garmin still not fixing this issue in 22.24! What a shame
still frustrating, still not fixed this simple issue.
Have you contacted the maker of the app, i.e. Komoot? Have they indicated that the problem is Garmin's fault?
I have this same issue in other applications. This is definitely a garmin bug.
As a CIQ developer I can say that it's not well thought by Garmin. There's no easy way to disable touch in an app. But there are ways you can achieve it. I had the same problem in one of my apps and I could make it work by disregarding taps, swipes, drags.
Komoot probably could do something similar.