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[20.32 DFU-6842d1] Watch crash when enabling heartrate broadcast from Garmin Connect

7530625 15 days ago

My watch just crashed when I clicked on the "Broadcast Heartrate" in the Garmin Connect App (version 5.7.2.1) on iOS 18.1.1. It rebooted completely and everything seems normal now. I dit not try to reproduce the bug.

Top Replies

Garmin-Sierra 14 days ago +1 suggested

Can you both make sure you're updated to sw version 21.19 and test again? If it still crashes, let me know if I may have permission to reach you via email so I can report this. Thank you!
Michel 14 days ago in reply to Garmin-Sierra +1

Hello, the problem was present on 20.32 and seems to be fixed for the 21.19.

Before : When you click on in garmin connect, the watch reboot

After : When you click on in garmin connect, a message is displayed…

All Replies

0 Michel 14 days ago

Garmin-Sierra, i also reproduced with Android on a FR265S

0 Garmin-Sierra 14 days ago

Can you both make sure you're updated to sw version 21.19 and test again? If it still crashes, let me know if I may have permission to reach you via email so I can report this. Thank you!

0 Michel 14 days ago in reply to Garmin-Sierra

Hello, the problem was present on 20.32 and seems to be fixed for the 21.19.

Before : When you click on in garmin connect, the watch reboot

After : When you click on in garmin connect, a message is displayed in order to use the watch to broadcast the heartrate (the watch is automatically on the screen that allow the user to broadcast the heartrate)

My bad

0 7530625 12 days ago in reply to Garmin-Sierra

This problem seems to have been fixed in the 21.19 version. Thank you !