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Update 19.18 looks like a joke

Seraph
over 1 year ago

Hi!

First of all excuse me for my English - Im non native speaker and I'm slightly pissed now.

So, after recent update on FR965 to version 19.18 i started to see erratic behavior on very strange occasions.

For example: heart rate - during running activity and also in watch mode. What did I witnessed:

1) During running - detected heart rate sometimes can't go up. What do I mean is that I can run for 15 minutes almost loosing my breath and I can very easy feel that my heart is going nuts but watch keeps detecting max 120bpm (beeping "heart rate too low")... During that run I cleaned sensor, changed wrists, messed my cadence to "unlock" it from cadence lock, tightened it, loosened it. Nothing worked, only turning off and on again whole watch started reading correct bpm at about 176... after ending activity I saw that my running power had peak at about 3907 Watts!

2) Heart rate during watch mode - my normal heart rate is about 70-72bpm when sitting and doing nothing. Since update it sometimes drops to 58... 60bpm? Like how?!

3) Occasional reboots - today before running I started Deezer from watch, connected my headphones, started playing music - ok, it was working. I stopped music player and went to DSW to start running activity. During searching for satellites I unpaused my music and... It wasn't playing no more. Watch announced that GPS is ready, so I tried to reconnect headphones after that. And while reconnecting watch hang and rebooted... Like what the ... is going on?! 

4) Body battery - for first time watch didn't synchronise with Connect fully. I have now a great missing data on my Connect in Body Battery, but on watch everything is looking great, all data is available.

5) Watch messes up sleep/naps - watch once gone nuts and gave me morning reports twice a day. Hours after I woke up and went to work, second morning report and sleep data came totally out of sleep harmo and overwritten previous (correct) sleep score and data.

Like, what is this BS?! Watch that costs a little fortune and had a great reviews when came out and was working really good. Without lagging, rebooting, with correct HR, sleep was analyzing great and after THIS update I don't belive those metrics no more. This is a joke! My previous MiBand 7 had better HR readings than this watch currently - If not cadence lock, then not reading HR correctly at all. As i was in love with this watch at first, now I kinda hate it.

Any solutions Garmin Team?

Greetings

Seraph

  • 0 over 1 year ago in reply to Bitti

    Connect last update was on 21/04/2024 - no updates available currently.

    Messaging app last update 10/06/2024 - no updates available currently.

    As I remember I received an option to mark my sms messages as readed on watch, on some other minor watch update. I can't remember exactly which it was. I don't think that SMS app changed anything to be honest. It's the same generic app like on every Sony Xperia device. 

  • 0 over 1 year ago in reply to Seraph

    Ok. But strangely I haven't seen any changes in the options the watch gives to notifications, And I get sms messages and WhatsApp messages a lot.

  • 0 over 1 year ago in reply to Bitti

    What options do You have on SMS when received?

    My are:

    - Dismiss

    - Answer 

    - Open conversation 

    - Call

    - Block app

  • 0 over 1 year ago in reply to Seraph

    For regular sms text messages (using the Google Messages app , there are several alternatives from phone manufacturers like Samsung) I get the same options, and they've been the same for at least a year. For WhatsApp messages I get Dismiss,  Reply, Mark as read, and Block. Except for group WhatsApp messages, where I don't get the Reply option (if I remember correctly).

  • 0 over 1 year ago in reply to Bitti

    (I remember that regular sms messages don't give Mark as read, because I get Garmin 2FA messages all the time, and I've always had to just dismiss them.)

  • 0 over 1 year ago

    Hopefully you get yours straightened around, but I don't believe it is a firmware issue as I've had absolutely no issues with my 965 and the 19.18 firmware.  I've even actually had the firmware just about a day before the announcement that it went live as I had my watch connected to the computer and Garmin Express already had the update.  I have my watch set with automatic updates turned off and only download updates with hardwire to the computer using Garmin Express.  Are you updating via wifi with Garmin Connect?  I'm guessing updating with Garmin Express and connected to computer may be more stable??  I also perform a hard restart of the watch immediately after every update.......not sure if that makes any difference........as well as a hard restart after every full charging of the watch since it is very good for any computer type device to perform periodic restarts.