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v18.23 update and now Stryd footpod no longer working

chtay1 8 months ago

After v18.23 has installed my Stryd footpod is connected but pace, distance and power all not working. I use these as preferred pace and distance and only collect power from Stryd. When went for first run after it installed pace reads as 0:00 and so watch was pausing. Had to turn off the Stryd to allow GPS to kick in to continue the run.

I tried restarting the watch and turning the sensor on/off but didn't work.

Anyone else experiencing the same issue?

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0 micro 8 months ago

For me it is working.

0 chtay1 8 months ago in reply to micro

Frustrating, I did a 5km run in the morning. Updated after that. Went out to do 10km in the afternoon and no longer working.

0 micro 8 months ago in reply to chtay1

Is your Stryd Data field up to date in ConnecIQ?

0 chtay1 8 months ago in reply to micro

There are no updates showing for it and it has been set to auto update

0 rwiesman 8 months ago in reply to chtay1

check in the Connect IQ settings for the data field and make sure your Stryd ANT+ ID is correct and also your username? The update on the watch could have compromised the data field settings somehow? If that doesn't work, then I would try deleting the data field and then re-download?

0 chtay1 8 months ago in reply to rwiesman

I did check the settings, they were all fine. Deleting was next on my list. I'll try it again today and if it's no good after fiddling with everything I'll try deleting and reinstalling.

0 chtay1 8 months ago in reply to chtay1

Didn't get a chance to try it again before 18.26 came out. Ran today though and I believe it's working again. JUst need to double check as the sensor wasn't connected when I looked at my post run stats but sometimes my footpod disconnects and reconnects after finishin a run for some reason.

0 chtay1 8 months ago in reply to chtay1

Okay, Worked fine today and the release notes suggest that maybe there was an issue with 18.23

Change Log

Addressed potential Connect IQ application performance degradation on USB disconnect
Connect IQ Bug Fixes and Improvements