Forerunner 965 dead after update

9992663 22 days ago

Hi Sierra,

Well I just had a message that my watch was updating after charging and when it hit 100% it went into update setting and is now completely dead.

The watch is now a paper weight! No screen no response to any button selection.

Urgent assistance required please.

0 MirceaForce 22 days ago

have you tried hold light button 30 sec until the watch power off completely then power back on ?

0 Koalalek 22 days ago

Have you try to push the power button 30 s?

0 9992663 22 days ago in reply to MirceaForce

Hi Mirceaforce, yes tried all the reset options and no response. I contacted Garmin and they are investigating but at this stage as the watch is under 12 months I will be seeking a replacement or refund as I have had a lot of issues recently most of which seem constant on these forums.

0 9992663 22 days ago in reply to Koalalek

yes tried all the reset options and no response. I contacted Garmin and they are investigating but at this stage as the watch is under 12 months I will be seeking a replacement or refund as I have had a lot of issues recently most of which seem constant on these forums.