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Swimming bug

Went swimming yesterday and something is strange with the Forerunner 965 since last update(?). My structured workout changed "mode" from automatic start with countdown to manual mode  and one data screen disappeared randomly. Have been using this specific workout hundreds of times on my 935, 945 and 965. Never had an issue like this before. 

The watch is skipping blocks in structured workouts, going from one repetition directly to the next, skipping rest blocks. 

Update: After corresponding with Garmin support for a couple of weeks, sending data, re configuring workouts and trying out different settings the support have confirmed that this "might be a problem". The Garmin support forwarded the ticket to "Product Development" on May 8th , have not heard from them since.

I swam the other day with another experienced triathlete, he described the same issue with Epix Gen 2.

  • Swimming still not ok. Tried to change all types of settings with no success (and why should I even bother with that???)

    Support process takes weeks these days.

    Didnt pay you guys 600$ for finding _your_ bugs. Time for you to invest in some quality control.

    I liked Garmins attitude (and watches) before but you have reallay changed. So disappointed 

  • What do you expect? There will be no exclusive update for your problem. 
    You will have to wait for the next update and hope it's fixed. As with every bug. 
    And even if you had paid 3.000$ it would be the same.

  • What did I expect? LaughingObviously that "my problem" should have been corrected in Hot fix 18.23

    Furthermore of course I expect things that have been working just fine for at least three generations of Forerunners not to stop working when buying the most expensive Forerunner to this date