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FR 965 watch "UNUSED" BY Bluetooth

migueldel1978 over 1 year ago

Hello my friends.

My watch with (SF 18.22) has become unusable with synchronization with App Connect (4.76).
Previously it worked correctly with App Connect but when I joined the App Beta Program the problems started.
I have contacted the Technical Support but since I am using the Beta program of the watch (18.22) THEY CANNOT DO ANYTHING, only through this means will they be able to solve my lack of connection between the App and the Fr 965 Watch (€650).
Is it the risk that we have to assume by joining the Beta method???, that they leave us without being able to enjoy the watch and that it only serves to tell time??
I have tried App 4.74.1 to see if it solves the Bluetooth connection but it does NOT solve the problem, dexconnection from network preferences, connect web account, delete device WITHOUT RESULTS.
Any suggestions from someone who has overcome it and achieved it???
Thank you

0 S.M.R. over 1 year ago

I am on GC App Beta and 18.XX Beta and now 18.22 and don't have those issues. (I am on iPhone)

I would remove the watch from bluetooth settings completely and delete GC app form phone , restart both devices and the re-pair and see if that helps . Has helped me in the past.

You can also go back from GC app Beta to normal version as another test. There is a toggle in the app settings

0 migueldel1978 over 1 year ago in reply to S.M.R.

Hola SMR.
Intenté cambiar de la aplicación Beta a la aplicación NORMAL (sin solución). También eliminé el dispositivo de mi cuenta y de la configuración de Bluetooth móvil, después de lo cual lo emparejé nuevamente con App Connect y Garmin Expres.
Al cabo de unos instantes se conecta con la App pero luego deja de reconocerla, emparejarla, sincronizarla…
Decepcionante, no sé qué más hacer.
Gracias como siempre por tus continuos aportes.

I am going to restore activities and music, default preferences....
I'm a bit confused and it would be better to do it from the beginning...