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Why release 18.22?

Fursty_Ferret
8 months ago

Why on earth would you roll out 18.22 to all watch owners when so many people who've used the beta have reported that it has massive problems, literally NONE of which have been addressed in the last month despite numerous reports?

Right now, you will crash a Forerunner 965 if you try to:

- Run more than 4.9km in a single session

- Re-order the glances page

- Add a glance to a folder

- Remove a glance from a folder

- Add one from your phone

At the same time the heart rate sensor is totally borked. It cannot even latch onto my resting heart rate before starting an activity, so there's no chance when actually running. Choosing to measure via the snapshot and HR broadcast will calculate two completely different numbers. You can leave the watch next to the bed and it'll still come up with overnight resting HR and a HRV score, which means that they've been hallucinating the data for some time.

Maps are still buggy with freak scrolling and panning. Lock on road bug not fixed despite being reported nearly a month ago. It's not possible to inhibit the dodgy optical HRM from influencing activities, so recovery index is totally out of whack.

I'm sorry to whine, and complain, but the arrogance of Garmin is spectacular in this regard. You cannot charge as much as you do for such a ropey product, and then break it with every software update. 

  • 0 8 months ago

    I couldn't agree more, currently neither oHR works nor do I have a stable connection to the external HRMpro+ (works flawlessly with the Edge 1030+), which makes the watch useless for any running activities.

    This is not a state, anyone would like to publish.

  • 0 8 months ago

    I share your with Garmin constantly prioritizing new fringe functionalities over getting bugs fixed.

    In my workouts with 18.22 the firmware works well and does not crash:

    - for running workouts of 18km and 28km

    - reordering of glances

    - HR both in activity and resting is dependable

    Other issues mentioned, I have not tested.

  • 0 8 months ago

    Agree with OP. The long period of time that the OHR problem has been going on is particularly troubling since so much depends on accurate HR both at rest and during activity. It is only my opinion but it seems to be that the 9xx Forerunner line over the years has many more problems and slower fixes than the Fenix line. I regret buying the 965. It's an expensive watch for just time, distance and pace.

  • 0 8 months ago

    I usually run more then 21km so will test and come up with feedback for this new 18.22

  • 0 8 months ago

    Well, not every watchowner has problems. I have none of the issues you mention and my watch has never crashed. The only thing of your issues I haven't tested is Lock on roads. The only bad thing i have noticed on 18.22 is that air quality and barometric pressure is gone from the weather widget. 

  • 0 8 months ago in reply to je_ka
    je_ka said:
    Well, not every watchowner has problems.

    That is a clear sign how unstable garmins software is. If no one is having a problem, everything is fine. If everyone is having a problem, there is a bug that can be fixed. If some have a problem and others don't, the software is overly complex, badly written and hardly maintained. 

  • 0 8 months ago in reply to Elbo

    Totally agree!

  • 0 8 months ago

    I unfortunately this has been the case for a little more than a year now, since some new manager decided to push the release every quarter . You can see the same problem in many of the device support forums. Pushing the new version (for marketing I guess) became the most important, adding new, even though niche or useless features is second most important (again, so marketing can use buzzwords), fixing bugs became only 3rd, if at all important Disappointed This decision will maybe boost the stock up for a little while, but in the long run it'll hit them hard when crowds of unsatisfied users will leave them...

  • 0 8 months ago in reply to je_ka

    I've seen on the new 18.22 the boot takes longer then usual

  • 0 8 months ago in reply to MirceaForce

    only for the 1st time after the upgrade or every time?