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Forerunner 965 WIFI auto sync fail

It has been weeks that my Forerunner 965 fails to auto sync with my Garmin Connect when I finish run and reach home, I have both WIFI and Bluetooth turn on.

9 out of 10 times, only one time it sync automatically to Garmin Connect.

What's wrong, my WIFI network is both 2.4 and 5Ghz, do i need to choose only 2.4 Ghz WIFI network ?

0 slugwalker over 1 year ago

Any clue ?

0 S.M.R. over 1 year ago in reply to slugwalker

Does it sync if you force it manually?

Does the software update via wifi also work?

0 slugwalker over 1 year ago in reply to S.M.R.

1. Yes, manual sync from watch is OK though.

2. Haven't tried. Most of the time I use my Macbook to update firmware with usb connect to 965, once unplug, it will install from watch.