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Still Seeing "Cannot Unlock Maps"

Even after updating maps through fully up to date Garmin Express on my Windows PC, I am still getting "Cannot Unlock Maps" when I take the watch off the data cable. I've also just enrolled in the public beta and installed a new version, and that hasn't seemed to fix it either.

Any ideas?

Garmin-Sierra

Top Replies

seilogramp over 1 year ago +1 verified

Assume you've already tried this?

Garmin-Sierra said:
This has been resolved. Anyone reinstalling their map using the steps from Reinstalling TopoActive, CourseView, and Ski Maps to a Compatible Garmin…

All Replies

+1 seilogramp over 1 year ago

Assume you've already tried this?

Garmin-Sierra said:
This has been resolved. Anyone reinstalling their map using the steps from Reinstalling TopoActive, CourseView, and Ski Maps to a Compatible Garmin Watch should no longer experience this message.

If you have reinstalled your map after August 2nd and still see "Cannot Unlock Maps", please create a new thread and/or reach out to Garmin Product Support

0 bsanto over 1 year ago in reply to seilogramp

Correct. No change, and after August 2nd, hence starting a new thread. :)

0 bsanto over 1 year ago

Used Garmin Express to removed all the maps I was able to through "Manage Maps" and then used BaseCamp to identify which map files were still on my watch. Manually deleted pretty much all the ones that were still hanging out in the top level and now I'm not getting this message after watch reboot!

0 Pilny R. over 1 year ago in reply to bsanto

Ich habe immer gleiche Problem, Maps Unlocked

0 8048189 over 1 year ago

I just got the 965 today and im getting the same error

0 SHAWNBENBOW over 1 year ago in reply to 8048189

Same here. Brand new 965, tried to update to the newest maps, and now get an unlock error.

0 icrun1m over 1 year ago in reply to 8048189

so i got a new 965 last week and got the same error. i went into garmin express i went into manage maps and reinstalled one at a time then restarted the watch each time and went onto the next reinstall and now its fine

0 Garmin-Sierra over 1 year ago in reply to SHAWNBENBOW

8048189 and SHAWNBENBOW,

Did you follow the steps from Reinstalling TopoActive, CourseView, and Ski Maps to a Compatible Garmin Watch?