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Forerunner 965 - Steps are not shown in the running app

Hi Garmin-Community,

I have the Garmin Forerunner 965. I configured the data fields in the running app and in this context I selected also the field "Steps".

During my running trainings I always see the number "0" in the steps data field. After the end of a running training I see that the number of steps increased in the overall screen, but in the running app I see alsways the figure "0".

Does anybody has the same issue?

Thanks for your feedback.

0 7022236 over 2 years ago

I have the same issue and have tried everything. It also doesn't work when using Trail Run either. However, it does work with the Hike and HIIT activities so I know there is nothing wrong with the watch. I am ready to take my Forerunner 965 back to the store.

0 Rafgan over 2 years ago in reply to 7022236

Why you want to take it back to store if, as you wrote, there is nothing wrong with the watch? It is for sure sw issue, which will be solved sooner or later.

0 Vezlevez over 2 years ago

Same here ! the steps field stays blank...tried also everything...

0 Garmin-Sierra over 2 years ago

christian-83

Can you provide the link to the specific running app that you used?

0 christian-83 over 2 years ago in reply to Garmin-Sierra

It is the standard Garmin Running App which is pre-installed.