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Syncing with garmin explorer removes all routes that are synced with garmin connect.

I reported this years ago when I noticed this bug with my forerunner 935, but now with my 965 it still isn’t solved (or is reintroduced)

I usually use garmin connect to sync routes. That works fine and I can see and use the routes on my watch.

I sometimes use garmin explorer to make new routes (and due to bad experiences in the past, expert these routes, import in garmin connect and then sync)

But I thought, let’s try to sync directly from garmin explorer to my watch.

Well, that doesn’t work. All existing routes are deleted from my watch, and I had to send just an other bug report to garmin.

0 Deiv over 2 years ago

I have also this problem, it seem that version of explore that we have installed doesn't support fr965

0 Elbo over 2 years ago in reply to Deiv

Mine says, 965 support is beta. (Version 3.7.1 on iOS)

But that shouldn’t mean bugs from years ago should be reintroduced.

0 Deiv over 2 years ago in reply to Elbo

ok, so on iOS works but not on Android.

It's a good start to report the bug.

0 Elbo over 2 years ago in reply to Deiv

No, it does not work on iOS. It removes all existing routes from my watch.

Yes, I reported the bug. But I have to deal with dutch garmin support. They are not very… they are complete morons. They probably first offer to replace my watch.

0 Vezlevez over 2 years ago

Same problem here... i tidied up things in explorer (web) then synced with the ios mobile explorer app and it synced nothing and now there's nothing left in the watch.....

i then updated with the last beta and it's the same thing and now it crashes EVERYTIME i try to sync !!!

Please Fix it !! it is useless