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Running Power Zones no data visible

Hi, I found one strange thing about running power time zones on garmin connect. So lets start from the begining. During run with power data displayed there is everything ok, also after the run on the watch and GC. But... And here comes the story. If I crop the activity only by 1s, all time zones of running power come to 0% with no data anymore. Did anybody else discover this issue? Thanks.

Top Replies

Marek Solovic over 2 years ago in reply to GrahamMaharg +2

I contacted Garmin support by chat, I sent them some screenshots and logs like they wanted. Now we are in touch by email.

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0 Former Member over 2 years ago

[deleted]

0 Marek Solovic over 2 years ago in reply to Former Member

It looks like the same way on both cases. When I check the cropped activity and also when I cropped the original one on the web.

0 GrahamMaharg over 2 years ago

I posted this exact issue in the 255 forum. Once I realised the problem I uncropped my runs and the data was restored. Now I have lots of runs in Garmin Connect with distances of 5.01k, 6.01k, 10.01k etc. It’s annoying. Hoping for a fix

0 Marek Solovic over 2 years ago in reply to GrahamMaharg

I contacted Garmin support by chat, I sent them some screenshots and logs like they wanted. Now we are in touch by email.