Fallo sensor frecuencia cardiaca tras actualizar a versión 27.09

Trotón 9 days ago

¡Hola!

Tras la actualización a la versión 27.09 el sensor de frecuencia cardiaca del reloj me está dando problemas y deja de funcionar. No se enciende ninguna luz. Solo consigo que vuelva a estar operativo tras restablecer el reloj.

Me he dado cuenta que el sensor del reloj deja de leer la frecuencia cardiaca tras finalizar entrenamientos en los que he usado un monitor externo, como puede ser la banda pectoral HRM 200.

¿A alguien más le está sucediendo lo mismo?

Gracias.

---------

Hello!

After updating to version 27.09, the heart rate sensor on my watch is malfunctioning and keeps stopping. No lights come on. I can only get it working again after resetting the watch.

I've noticed that the watch sensor stops reading my heart rate after workouts where I've used an external monitor, such as the HRM 200 chest strap.

Is anyone else experiencing this?

Thanks.

0 3778585 9 days ago

Yes, I got the same issue after update.

0 Trotón 9 days ago

An example from today shows that it stops collecting heart rate data after the workout ends and I remove the external heart rate monitor.

0 Trotón 9 days ago in reply to 3778585

(Desafortunadamente) me alegra saber que mi reloj no está roto.

0 Bit 9 days ago

Does the HRM 200 switch off properly? You can check in Sensors if it is still connected after your workout.

0 Trotón 8 days ago in reply to Bit

After completing the training, I continue to receive heart rate readings until I remove the HRM-200.

0 Trotón 8 days ago in reply to Bit

Intenté conectar el HRM-200 al reloj, luego volví a la pantalla principal y la lectura de la frecuencia cardíaca se mantuvo activa durante unos segundos antes de desaparecer. Lo hice varias veces, siempre con el mismo resultado. Hoy, después de terminar mi entrenamiento, con el monitor de frecuencia cardíaca Coros puesto y sin quitármelo, dejó de leer mi frecuencia cardíaca por completo.

0 Bit 7 days ago in reply to Trotón

What is the version of WHR ? (In System -> About)

0 Trotón 7 days ago in reply to Bit

21.01.00

0 Trotón 7 days ago in reply to Trotón

Today was even crazier.

Last night, the heart rate reading on my watch started working again.

This morming, I went out for a run with an external heart rate monitor, and after finishing my workout, I was surprised by the incredibly high heart rate reading.

I took off the external heart rate monitor and the watch, but it was still displaying heart rate data. I recorded a video showing the erroneous reading and the green light of the sensor working.

Then I turned the watch off, and when I turned it back on, there was no heart rate data again.

0 Bit 6 days ago in reply to Trotón

This is certainly puzzling. I am out of ideas here, the only thing that you could try is "Delete Data and Reset Settings" or software reinstallation. As a last resort, contact Garmin, by phone or chat usually works best. Hope you still have warranty.