Unable to pair my 955 or 935 to my Sole F85 Treadmill

Hello,

I was wondering if anyone has any luck pairing a watch to a Sole treadmill. I have an F85 treadmill that I cannot get a 935 or 955 to pair with. Sole sent me a replacement console and this one won't sync either. I'm going to have to get on the phone with them yet again but there's nobody there that can do anything other than read the troubleshooting script that they have in front of them. I'm at a loss